Latest update 2 June 2020
Our practice is taking the Coronavirus (COVID-19) pandemic very seriously and are undertaking multiple precautions to protect your health, the health of our staff and their families.
All visitors to our practice are expected to follow the instructions of our staff members at all times.
Please observe this page and all exterior and interior signage at our clinics for the latest updates pertaining to our practice.
To limit the spread to protect the health and wellbeing of the whole population, we ask that you DO NOT come to any of our clinics:
- If you have travelled overseas or interstate in the last 14 days prior to your appointment; OR
- If you are unwell in any way, including fever, cough, sore throat or shortness of breath; OR
- If you are experiencing a partial loss of smell or distorted sense of taste; OR
- If you have had close contact with someone diagnosed with or suspected of having Coronavirus (COVID-19) in the last 14 days prior to your appointment
Please contact us by telephone on (08) 9380 0333 during business hours or online should any of the above apply to you and our team will assist you to make suitable arrangements.
Controlled Access to Our Practice
Access to our Subiaco and Murdoch practice is strictly controlled and all visitors will be required to undergo screening by St John of God Hospital staff upon entry.
In an effort to reduce the number of people in our waiting, consultation and treatment rooms, only patients will be allowed into the practice. Exceptions will be made for patients who are under 18 years of age and those who require medical assistance – these patients may be allowed one (1) visitor to accompany them on their journey through the practice.
All other family members, injury managers, employers etc will be asked to remain outside our practice.
Recent Overseas or Interstate Travel
We urge all patients to follow the Government’s guidelines, including self-isolation following the return from any recent overseas or interstate travel. Please visit the WA Department of Health website for more information or call the National Coronavirus helpline on 1800 020 080.
If you have surgery planned, it is strongly recommended you do not travel with a return date less than four (4) weeks prior to your surgery date.
If You Are Feeling Unwell
If you are unwell prior to a consultation appointment or surgical procedure, or during your post-operative recovery period, please contact us by telephone on (08) 9380 0333. Please do not attend our clinics in person without discussing with our team first.
Video and Telephone Consultations
Our surgeons are continuing face-to-face consultations however, upon request and if appropriate for your care, our surgeons can now offer new and existing patients with consultations via video-conferencing (e.g. Skype, Zoom, Facetime etc) or telephone for when video-conferencing is not available.
Please contact us to discuss whether a “virtual” consultation will be suitable for you.
When Can I Undergo Surgery?
We understand many patients may be concerned about when they can undergo surgery. As a practice we of course monitor the situation very carefully every day.
WA public and private hospitals have already resumed some elective surgeries across all Categories 1, 2 and 3 to a rate of a quarter of the usual capacity at the end of April.
The WA Government has also announced plans to increase the number of elective surgeries undertaken to half the normal rate from 18 May 2020.
At this stage, the WA Government has not announced plans to resume cosmetic surgery (i.e. procedures that are not for medical reasons and do not attract Medicare rebates).
These suspensions have been implemented in an effort to ensure the national supply of essential personal protective equipment (PPE) – such as masks, gowns, gloves and goggles for the healthcare workforce.
We remain OPEN to provide emergency care and surgery for all urgent skin cancers, acute hand injuries and other urgent plastic surgery procedures. Referrals can be made by medical personnel by simply calling 1300 426 362 and a triage nurse or surgeon will accept management of the case.
If your surgery is cancelled due to illness or self-isolation of our team or your surgeon, or if the hospital cannot operate on you, we will offer you a full refund or the opportunity to reschedule your surgery to a later date when normal conditions are restored.