Coronavirus (COVID-19) Information
Click here for updates regarding appointments and/or surgical procedures.
Video-conferencing and telephone consultations may be available for eligible patients.

Coronavirus Information

Latest update 14 January 2022

Our practice is taking the Coronavirus (COVID-19) pandemic very seriously and are undertaking multiple precautions to protect your health, the health of our staff and their families.

All patients and visitors to our practice are expected to follow the instructions of our staff members at all times.

Please observe this page and all exterior and interior signage at our clinics for the latest updates pertaining to our practice.


Controlled Access to Our Practice

Visiting our practice will be a little different as we are following Government guidelines to help keep everyone safe.

Patients and visitors attending our Subiaco and Murdoch practices should follow any check-in requirements, including those outlined by St John of God at the entry points of their facilities.

These requirements can include:

  • All staff, patients and visitors to wear a mask at all times (if mandated by the WA Government).
  • All patients are encouraged to attend their appointments alone and on-time.
  • From Monday 31 January, visitors aged 16 years and over who are accompanying patients are required to show proof of double dose COVID-19 vaccination upon entry to our facilities.
  • Contact tracing of all staff, patients and visitors through the ServiceWA app, SafeWA app or manual contract tracing registers.
  • Check-in via Zipline at St John of God facilities (more details below).

To protect the health and wellbeing of the whole population, we ask that you DO NOT come to any of our clinics:

  • If you are unwell in any way, including fever, cough, sore throat or shortness of breath; OR
  • If you have travelled interstate to a low or medium risk state or territory in the last 14 days prior to your appointment; OR
  • If you have had close contact with someone from a low or medium risk state or territory in the last 14 days prior to your appointment; OR
  • If you have visited, or been in close contact with someone who has visited, a location that has had confirmed COVID-19 cases.

Please contact us by telephone on (08) 9380 0333 during business hours or online should any of the above apply to you and our team will assist you to make suitable arrangements.

Mandatory Contact Register

It is a Government requirement that our practice records all patient and visitor information for the purposes of COVID-19 contact tracing. This is a Government lead initiative.

We have a unique QR code on reception for you to self scan via the ServiceWA app or SafeWA app when visiting.

Zipline Check-in System

Commencing Wednesday 15 December, visitors to St John of God facilities are requested to check-in upon entry via Zipline – a secure, electronic COVID-19 vaccination screening and attestation system. Visitors can pre-register here before they arrive by completing a questionnaire and uploading their vaccination evidence.

We strongly recommend that patients, visitors, couriers and vendors pre-register ahead of their visit which will save time and prevent queuing. For those who have not pre-registered, they can check-in when they arrive at the hospital, either at the kiosk or by scanning the QR Code on the posters in the carparks and entry points.

Recent Overseas or Interstate Travel

We urge all patients to follow the Government’s guidelines, including self-isolation following the return from any recent overseas or interstate travel. Please visit the WA Department of Health website for more information or call the National Coronavirus helpline on 1800 020 080.

If you have surgery planned, it is strongly recommended you do not travel with a return date less than four (4) weeks prior to your surgery date.

Video and Telephone Consultations

Our surgeons are continuing certain face-to-face consultations however, upon request and if appropriate for your care, our surgeons can offer Telehealth consultations via video-conferencing (e.g. Coviu, Skype, Zoom, Facetime etc) or telephone for when video-conferencing is not available.

Please contact us to discuss whether a Telehealth consultation will be suitable for you.

When Can I Undergo Surgery?

WA public and private hospitals are currently allowing elective surgeries to a rate of a 100% of the usual capacity as of Monday 8 February 2021.

If your surgery is cancelled due to illness or self-isolation of you or your surgeon, or if the hospital cannot operate on you, we will offer you the opportunity to reschedule your surgery to a later date.

Additional Information

Stay Healthy Whilst In Our Practice