Patients

Your Consultation

For patients seeking cosmetic surgery or wanting to assess their options, a consultation with one of our surgeons is the best first step.

You can either contact us online and we will call you back to arrange a time, or you can call our practice directly on (08) 9380 0333.

Cosmetic Surgery Procedures

Patients typically have two (2) consultations with their surgeon prior to any cosmetic surgery.   The first will cost approximately $200 and the second approximately $120. Fees vary slightly per surgeon. All consult fees are payable in full on the day of your consultation. Your first consult will take approximately 30-60 minutes depending on the procedure you are interested in.

If a Medicare item number applies to your potential procedure, then you will be entitled to a rebate from Medicare of approximately $75 for the first consultation and $37 for the second. To qualify for a rebate from Medicare, you must have a written referral from your GP or Specialist. GP referrals are valid for 12 months and Specialist referrals for 3 months.  Some of our surgeons may charge a $50 booking fee for cosmetic consultations, but this is offset against the cost of the surgeon consult. There are no fees for cancelling or changing a cosmetic surgery consultation if two (2) working days notice is provided.

Skin Cancer, Reconstructive or Other Surgical Procedures

Our surgeon consultation fee is approximately $175 for first consult and approximately $90 for any subsequent pre-operative consults that may be required. Fees vary slightly per surgeon.

The same Medicare rebates as above apply, providing you have a valid referral from your GP or Specialist. All of our surgeons provide discounted consultation fees to valid Australian Government Pensioner Concession Card holders.

Prior to you attending your surgeon consult, their secretary will send you an Appointment Confirmation letter and also ask you to complete our online Patient Details Form. Hard copy appointment confirmation letters and Patient Details Forms are available upon request.

Where you provide us with your mobile number, we will send you an SMS reminder of your appointment approximately two (2) days prior.

Your Surgical Costs

Once you have met with your surgeon and discussed the surgical options available to you, we will provide you with a detailed fee estimate that will indicate your surgeon’s fees and the likely out-of-pocket costs (also known as “the gap”) you will incur.  Your out-of-pocket costs are the difference between your surgeon’s fee and the rebate you receive from Medicare and your private health insurance. Depending on the procedure, we may also be able to provide you with an estimate of other fees that will apply for your surgery including hospital, anaesthetist, pathology, prosthesis or implant costs. However, confirmation of these fees will need to be obtained by you from these providers and your private health insurance provider.

The Royal Australasian College of Surgeons (RACS) has also developed an information sheet to support patients of the issues surrounding surgical fees.

Informed Financial Consent

Part of the documentation we provide to you will be an Informed Financial Consent document. This is your consent that you understand the costs and financial aspects of your surgery. You are entitled to ask us any questions in respect of it and we will be clear and transparent in all our communication with you in regards to costs.  There is no obligation on you to book surgery after your first surgeon consult and you can take away all the information we provide to you to think about proceeding.

Cooling Off Periods

For all cosmetic surgery procedures, cooling off periods apply. A three-month cooling off period applies for all patients under the age of 18 who are consenting to a major cosmetic surgical procedure. This cooling off period cannot be waived. A 7-day cooling off period applies for all adults who are consenting to a major cosmetic surgical procedure. Any deposit or surgical payment made is fully refundable if you decide not to proceed with surgery during the cooling off period.

Your Surgical Procedure

When you decide to proceed with surgery, your surgeon or their secretary will discuss available times and hospitals with you. Your surgery with either be a day case or require an overnight stay, sometimes for several nights. Your surgery will require either a local anaesthetic (sometimes with sedation) or general anaesthetic. Most surgery bookings can be made within 4-6 weeks. Special arrangements will be made if your case is urgent. We will provide information to you that explains all aspects of your hospital admission, pre-operative instructions and any necessary arrangements that need to be made prior.

Your surgeon’s secretary will also explain payment terms. Cosmetic surgery fees require pre-payment a minimum of 14 days before the procedure.

For other procedures, payment is required at your first post-operative appointment. This payment typically requires that you directly pay your surgeon’s out-of-pocket costs and we will collect the portion to be rebated from Medicare and your private health insurance provider.

Your Post-Operative Care

Your post-operative care up to 6 weeks is included as part of the cost of your surgery. Depending on the procedure, you will normally need to attend our rooms 2-3 times over this period for a consultation with our nurses and potentially your surgeon.

Our nurses are highly trained in plastic post-operative care and can monitor your wound, make dressing changes and answer any questions you have. If they have any concerns about your wound or recovery, they will raise these with your surgeon.

We have provided below the post-operative care instructions for common procedures we provide however, if you have any concerns at any stage then the best course of action is to call and ask to speak to one of our nurses on (08) 9380 0333. For any urgent or concerning cases, we will make arrangements for you to come in on the same day.

Your Responsibilities

As a patient, it is very important you inform and provide us with a complete medical history and raise any personal issues that are relevant to your decision to consider surgery, or which might affect your surgical outcome. Surgical results are better for people who manage their health and well-being proactively and take good care. Your surgical result will be assisted by eating well, regular exercise, using sun protection and not smoking.

Whilst we will always do our very best to advise and assist you, there are some conditions that cannot be helped by surgery.

All our patients are of course always welcome to seek a second opinion and we won’t apply any obligation or pressure on you if this is your preferred path. Having any type of surgery is a significant decision and it is important to us that all our patients feel informed, confident and comfortable.

Payment Plans

Our Specialist Plastic Surgeons are all members of the Australian Society of Plastic Surgeons (ASPS), which is the peak body representing the field of plastic surgery in Australia. Currently, the ASPS Code of Practice requires that members do not enter into any arrangements with patients to assist them in obtaining finance to pay for a procedure, such as offering a credit facility (other than the use of a credit card), introducing the patient to a credit provider or providing information about possible loans. However, finance providers are easily identified through an internet search and patients can pay for their surgery with the Western Australian Plastic Surgery Centre using a finance provider if arranged by them.

Pre-operative & Post-operative General Information Sheets